Effective Date: Upon Publication
At Lumen Business Metrics (“We,” “Us,” “Our”), We are committed to ensuring that our website, services, and digital content are accessible to all individuals, including people with disabilities. We believe everyone should have equal access to the information, tools, and opportunities we provide.
1. Our Commitment to Accessibility
We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA, as well as the Americans with Disabilities Act (ADA) requirements for digital accessibility. Our goal is to ensure that all users can access and navigate our website with ease and without barriers.
2. Accessibility Features We Use
To support accessibility, our website includes (or strives to include):
-
Text alternatives for images
-
Clear headings and structure for screen readers
-
Keyboard navigability
-
High-contrast color combinations
-
Adjustable text sizes via browser or device settings
-
Logical, consistent navigation
-
Captions or transcripts for media when applicable
-
Descriptive link text
We continually work to review and improve accessibility features as our website evolves.
3. Ongoing Efforts
Accessibility is an ongoing process. We routinely:
-
Test our site using accessibility tools
-
Review new content for accessibility compliance
-
Make improvements based on user feedback
-
Update website components to maintain WCAG and ADA alignment
We are committed to continuous improvement and welcome suggestions.
4. Third-Party Content
While we take steps to ensure third-party integrations (such as scheduling tools, forms, payment processors, or embedded content) are accessible, we cannot guarantee full accessibility of third-party platforms or tools.
We encourage users to contact us if they experience issues involving external systems used on our site.
5. If You Need Assistance
If you experience difficulty accessing any part of our website, services, or content, we want to help.
Please contact us:
Email: yourbusiness@email.com
Phone: (your business phone number)
Website: YourDomain.com
We will respond as quickly as possible and work to provide the information, support, or accommodations you need.
6. Feedback & Suggestions
We welcome feedback on how to improve accessibility. If you encounter barriers, glitches, or anything that prevents full access, please let us know at the contact information above.
Your feedback helps us enhance the experience for everyone.
7. Commitment Statement
Lumen Business Metrics is committed to accessibility, inclusivity, and equal access to digital information. Our goal is to provide a seamless, barrier-free experience for all individuals who rely on our financial services.
